Privacy Policy
Last updated: 12 July 2026
Konvur is committed to protecting your personal information. This policy explains what data we collect, why we collect it, and your rights.
Who We Are
Konvur is a professional-networking and relationship-management platform designed for real estate agents, business development professionals, and sales teams.
Legal entity: Biz Networx L.L.C-FZ
Registered address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
For data-related enquiries, contact us at: hello@biznetworx.ae or call +971 58 555 4845 (Achint Gupta).
What Data We Collect
Account & Profile Data
- Full name, email address, mobile number, and WhatsApp number
- Profile photo (optional)
- Job title, company, industry, and location (optional)
- Authentication credentials (password stored as a secure hash; never in plain text)
- Sign-in method (email/password, Google, or Apple)
Workspace Data You Enter
- Leads — names, contact details, pipeline stage, deal value, notes, and activity history
- Tasks — titles, due dates, types, and notes linked to leads or clients
- Clients — contact details, linked leads, and linked tasks
- Contacts — your shared address book of people, used as the source of record for leads, clients, and tasks
- Activity logs — calls, meetings, notes, and voice memos you record against contacts
- Custom fields — lead types, stages, sources, campaigns, and labels you configure
- Bulk Import — a CSV file of contacts, leads, or clients you upload via a one-time emailed link; staged temporarily (auto-expires after 5 hours) and only saved to your workspace once you review and confirm each row in-app
Networking & Events Data
- Professional connections made via QR code scans or manual add
- Events you create or attend, including event name, date, and location
- Meeting notes and tags recorded at events
- Visitor contact-request submissions — see section 2b below
- Business card photos processed for text (name, company, email, phone) when you use the in-app card scanner — see section 6, Google Vision API
Technical & Usage Data
- Device type and operating system version (iOS / Android)
- App version and session timestamps
- Notification preferences and push-notification tokens
- Error logs (no personally identifiable information)
Visitor Contact Form Submissions
When you visit a Konvur shared-profile or event QR page and voluntarily submit the "Submit Your Details" form, we collect the following as a website visitor (no account required):
- Name (required)
- Email address (optional)
- Mobile number (optional)
- WhatsApp number (optional)
- Company or agency name (optional)
- A personal message (optional)
- Consent timestamp — the exact date and time you ticked "I agree to the Terms of Use"
- reCAPTCHA score — a bot-likelihood score generated by Google reCAPTCHA v3 (see section 6 — Third-Party Services)
- Event context — if you scanned an event QR code, the event name and date are recorded alongside your submission
How this data is used
Your submission is shared directly with the Konvur member whose profile or QR code you scanned. It is used solely so that member can follow up with you. We do not use visitor submissions for marketing, profiling, or any purpose beyond delivering your connection request to the intended recipient.
To request removal of a visitor submission, email hello@biznetworx.ae with the name and email address you submitted. We will remove the record within 14 business days.
Public Profile & QR Code Sharing
Konvur members can turn on a Public Profile and generate a Meetup QR (event-scoped, time-limited) or Permanent QR(a standing link that does not expire until disabled). Scanning either QR, or visiting the resulting profile URL, reveals that member’s name, contact details (mobile, WhatsApp, email), professional bio, industry, specialisations, and social links.
QR links work independently of the Public/Private toggle
Turning Public Profile back off stops new visitors from finding a member in the Connect directory or public search, but it does not revoke a QR link that has already been shared — that link keeps resolving exactly as before until it naturally expires (Meetup QR) or the member explicitly disables/regenerates it (Permanent QR).
How We Use Your Data
- Providing the service — storing and displaying your workspace data, syncing across devices, and sending task-reminder push notifications.
- Authentication — verifying your identity on each sign-in and keeping your account secure.
- Networking features — resolving your shared QR link so other users can connect with you.
- Customer support — responding to support enquiries you send us.
- Service improvements — aggregate, anonymised usage patterns (no individual tracking) used to improve features.
Data Storage & Security
All data is stored on Supabase infrastructure, hosted in the EU (Frankfurt, AWS eu-central-1) with AES-256 encryption at rest and TLS 1.2+ in transit. Row-level security policies ensure each user can only access their own data. Backups are retained for 30 days.
We implement access controls, audit logging, and principle-of-least-privilege across our systems. No system is 100% secure; in the event of a breach we will notify affected users within 72 hours of discovery.
If you enable App Lock(Face ID, Touch ID, or fingerprint) in the mobile app, the biometric match is performed entirely by your device’s operating system. We never receive, transmit, or store your biometric data — only your on/off preference is saved to your account.
Third-Party Services
| Service | Purpose | Data shared |
|---|---|---|
| Supabase | Database & authentication backend | All user and workspace data |
| Google Sign-In | Optional social authentication | Name & email (on sign-in only) |
| Apple Sign-In | Optional social authentication (iOS) | Name & email (on sign-in only) |
| Expo / EAS | Mobile app build & push notifications | Push-notification token, and the notification content itself (e.g. a message naming another member who logged a meeting with you or accepted your connection request) |
| Firebase Cloud Messaging (Google) | Delivers push notifications to Android devices | Push-notification token, and the notification content itself (same as Expo, for Android delivery) |
| Google Vision API | Reads text from a scanned business card (in-app card scanner) | The card photo, sent via our own server — never directly from your device. Not stored after processing. |
| Google reCAPTCHA v3 | Bot protection on visitor contact forms | Browser/device signals — see Google's Privacy Policy |
| Resend | Delivers the one-time Bulk Import upload-link email | Your account email address |
| Sentry | Crash and error monitoring, so we can diagnose and fix bugs | Device/error diagnostics; your user ID and email when investigating a specific report |
We do not use advertising networks, tracking pixels, or behavioural analytics platforms.
Data Retention
Your data is retained for as long as your account is active. Deleting your account schedules it for permanent removal 30 days later — signing back in anytime before then cancels the deletion and restores full access, with nothing lost. After 30 days with no login, all personal data and workspace records are permanently and irreversibly deleted, except where we are legally required to retain records (e.g. financial audit logs).
Your Rights
You have the right to:
- Access — request a copy of all data we hold about you
- Correction — update inaccurate information at any time within the app
- Deletion — delete your account and all associated data via Me → Delete Account
- Data portability — export your leads and activity data via Me → Export Data
- Objection — object to any processing not strictly necessary to provide the service
To exercise any of these rights, email hello@biznetworx.ae. We will respond within 14 business days.
Children's Privacy
Konvur is intended for professional use by adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, contact us and we will remove it promptly.
Changes to This Policy
We may update this policy as the app evolves. Significant changes will be communicated via an in-app notice or email at least 14 days before they take effect. Continued use of the app after that date constitutes acceptance.
Contact Us
Questions or concerns? Reach us at hello@biznetworx.ae or call +971 58 555 4845.
Biz Networx L.L.C-FZ · Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.